Terms & conditions.
Last updated: July 2026. These general terms and conditions apply to all offers, quotes and agreements of AImplement.io.
Article 1, Definitions
"AImplement": AImplement.io, established in Hengelo. "Client": the party entering into an agreement with AImplement. "Digital employee": the AI-based system implemented by AImplement that executes one or more defined workflows within the Client's systems. "Services": implementation, integration, monitoring, optimization and related consultancy.
Article 2, Applicability
2.1 These terms apply to all offers, quotes and agreements between AImplement and the Client. 2.2 Deviations are valid only if agreed in writing. 2.3 The applicability of any terms of the Client is expressly rejected.
Article 3, Quotes and formation
3.1 Quotes are valid for 30 days unless stated otherwise. 3.2 The definitive scope of an implementation is recorded after the workflow-mapping phase and confirmed by the Client in writing before the build starts. 3.3 Obvious errors in quotes do not bind AImplement.
Article 4, Prices and payment
4.1 All prices are in euros and exclusive of VAT. 4.2 Implementation (setup) fees are invoiced at kickoff; monthly fees per calendar month in advance. 4.3 Payment term: 30 days from invoice date. 4.4 In case of late payment the Client is in default by operation of law; AImplement may suspend the Services after written notice. 4.5 AImplement may adjust monthly fees annually; the Client will be informed at least two months in advance and may terminate as per Article 8 if the increase exceeds inflation (CPI, CBS).
Article 5, Execution and Client obligations
5.1 AImplement performs the Services to the best of its ability, as an obligation of means. 5.2 The Client provides timely access to the systems, data and personnel reasonably required. 5.3 The Client remains responsible for the accuracy of source data, for decisions made on actions submitted for approval, and for its own use of output. 5.4 Agreed autonomy levels, permissions and (optional) approval gates are recorded in the implementation documentation and can only be changed by mutual written agreement. 5.5 The Client's account is tied to the email address used to sign up. If that address is a shared mailbox (for example info@ or support@), everyone with access to it can log in to and use the account; the Client is responsible for controlling that access.
Article 6, Data protection and confidentiality
6.1 Where AImplement processes personal data on behalf of the Client, the parties conclude a data processing agreement (DPA) that forms part of the agreement. 6.2 Both parties keep confidential all information marked confidential or of which the confidential nature is evident, during and after the agreement.
Article 7, Intellectual property
7.1 All intellectual property rights to methods, software, configurations and documentation developed by AImplement remain with AImplement or its licensors. 7.2 The Client receives a non-exclusive, non-transferable right of use for the duration of the agreement. 7.3 The Client's data remains the property of the Client at all times; upon termination AImplement provides reasonable cooperation with export and deletes Client data within 30 days, save statutory retention duties.
Article 8, Term and termination
8.1 Licences run for an initial term of six months from go-live. Active monitoring by AImplement is included for that term. 8.2 At the end of the term the Client chooses in writing between: (a) renewal for a further six months, including monitoring and priority support; (b) continuation on a low-tier licence, which retains platform access and the right to ask questions but without active monitoring; or (c) termination at no cost, upon which AImplement stops the digital employees. Absent a choice, the licence continues on the low-tier terms. 8.3 Either party may terminate with immediate effect in case of bankruptcy, suspension of payments or a material breach not remedied within 14 days of written notice.
Article 9, Liability
9.1 AImplement's total liability per event (a series of related events counting as one) is limited to direct damage and to the amount paid by the Client under the agreement in the six months preceding the event. 9.2 Liability for indirect damage, including lost profit, lost savings, business interruption and loss of data, is excluded. 9.3 The limitations do not apply in case of intent or deliberate recklessness of AImplement's management. 9.4 Claims lapse 12 months after the Client became aware of the damage.
Article 10, Force majeure
Neither party is required to perform obligations hindered by circumstances beyond its control, including outages of third-party platforms, model providers or infrastructure. If force majeure lasts longer than 60 days, either party may terminate the affected part of the agreement.
Article 11, Governing law and disputes
Dutch law applies. Disputes are submitted exclusively to the competent court of the district of Overijssel, location Almelo, unless mandatory law provides otherwise.